For Emmanuel Roque, Business Development Director, SOGELIFE draws the best from the alliance between its roots at the heart of the Luxembourg ecosystem and the strength of a large group. On the occasion of the 25th anniversary of the company, he looks back on the path taken and reveals his ambitions.
What is SOGELIFE’s position in the market?
SOGELIFE ranks among the benchmark life insurers in the market and has all the expertise necessary to meet the most sophisticated needs of high-net-worth individuals (HNWI) and ultra-HNWI. As a local player, we operate at the heart of the Luxembourg ecosystem, while belonging to a leading group on a European scale: This hybrid identity is our greatest strength and is part of our DNA. One of the keys to our success is based on the co-construction of innovative solutions, in open architecture, with leading players in European private management including private banks, wealth managers, family offices, brokers and independent advisers. These close partnerships offer complementarity across the entire wealth management value chain. We also know how to adapt perfectly to the local and cross-border contexts of our clients. We cover nine markets: France, Italy, Monaco, Switzerland, Spain, Belgium, United Kingdom, Czech Republic and Luxembourg, where we have been established for 25 years. The growth in our assests bears witness to the relationship of trust that we maintain with our partners and clients. In 2021, we exceeded €13 billion in assets, with an organic increase of €4 billion in three years. More than ever, SOGELIFE is one of the key players in the Luxembourg market.
We manage to simplify customer and partner journeys while taking into account the complexity of our environment
How do you improve the experience of HNWI customers?
By combining expertise with digital: We streamline processes and improve the experience of our partners and end customers. The health crisis has made it possible to give a boost to this theme, to simplify customer and partner journeys, while taking into account the complexity of our environment. We thus guarantee more autonomy and transparency. For example, our recently launched mysogelife.com space is dedicated to allowing customers to consult their contracts in real-time, wherever they are.
On the 25th anniversary of SOGELIFE, what is your assessment?
Our adaptability is the strength of our model. Thanks to it, we have been able to take advantage of the various regulatory changes and meet the new expectations of our customers. It has given us a solid base to look forward to the next 25 years with serenity. Such a projection also necessarily brings us back to our fundamental values as a life insurer: Our vision is of long-term investments with their protection and transmission to future generations. With this in mind, SOGELIFE this year launched a 100% SRI (Socially Responsible Investment) which makes it possible to reconcile conviction and performance. The company intends to play a growing role in the theme of social and environmental responsibility.